Thank you for choosing Goombay Outfitters for your guided outdoor experience

Booking & Payment

• A 50% deposit, is required to secure the booking.

• The remaining 50% balance is due 60 days prior to the first day of booking.

• Bookings made within 60 days of the first day of the trip require full payment at the time of booking.

• Single-day trips requires payment in full at the time of booking.

• Payments can be made via Zelle, Venmo, or Wire Transfer.

Cancellation Policy

Cancellations made at least 60 days before the start of the trip are eligible for a full refund, excluding the processing fee, or the full amount may be applied toward a future trip booked within one year. For cancellations made within 60 days of the trip, payments are non-refundable; however, we will make every reasonable effort to accommodate rescheduling when possible.

Weather

Weather and sea conditions are always evaluated with safety as the highest priority. If conditions require changes to the planned trip, Goombay Outfitters will work with the client to determine a safe and reasonable alternative whenever possible. Available options may include rescheduling during the same visit, substituting another available day, offering an appropriate alternative activity, or applying payments toward mutually agreed future dates. The decision to proceed, postpone, modify, or cancel a trip because of weather or unsafe sea conditions rests solely with Goombay Outfitters.

Commitment to Our Clients

Our goal is to provide a safe, professional, reliable, and memorable experience for every client. This policy is intended to protect both our clients and Goombay Outfitters by establishing clear expectations regarding scheduling, reservations, payments, and cancellations.